Are you thinking about starting a business? Have you got a killer idea or an existing business opportunity you want to explore, but don’t know what to do next? Experienced business advisors explain the fundamentals of starting a new business. You will work through a Business Start-Up Checklist, identify where you are up to and discover what else you need to do before successfully starting your new venture. You can then develop your action plan to make it all happen.…

In order for your business to not only survive, but thrive, you need customers. Creating a positive customer experience will build loyalty and significantly increase your revenue at little or no expense to you. So, what are the key attributes you need to succeed? In this hands-on workshop you will discover what you can do to successfully build your loyal customer base and keep them coming back for more. You will learn: The difference between Customer Service and Customer Experience…